Negotiation skills (online course)



We can negotiate every day and in every area of human life. Negotiation is not just conversations between businessmen, lawyers and merchants. Through negotiation we are able to get what we want. With the negotiating situations we are meeting while doing shopping, drafting holidays plans with our family or asking boss for a raise. Our capabilities in this matter determine our efficiency and satisfaction. Therefore, we should broaden our knowledge on the subject and develop our negotiating skills. Participation in the training gives the opportunity to learn how to eliminate bad habits and the negotiator mistakes. An important element of the course is to show and teach the participant how to meet the objectives in negotiation, while maintaining good relationship with the other side.


  1. Introduction

  2. Negotiating conditions

  3. Negotiation phases

  4. Preparing for negotiation

  5. Effective negotiation techniques

  6. Mistakes in negotiation

  7. Test

Distinctive features of the course:

Advanced graphics makes the course more attractive, numerous examples and exercises allow transfer the knowledge in more friendly way.

Estimated time: 2 h 30

Price: 29 euro

More information:

European Academy of Diplomacy | EAD

The European Academy of Diplomacy (EAD) is the first non-governmental, non-for-profit diplomatic academy in Europe, with a mission of shaping, sharpening and inspiring a new generation of enlightened international leaders.
​Since its inception in 2004 and with over 9500 graduates from more than 120 countries, EAD offers the highest quality tailor-made programs at graduate, post-graduate and executive levels. Renowned for its teaching methods, international faculty and distinguished speakers, the EAD prepares diplomats, civil servants, political and social leaders, as well as representatives of businesses, academia and the non-governmental sector for the challenges of a globalizing and ever changing world. As partner of the Council of Europe and a member of the Network of Schools of Political Studies, the European Academy of Diplomacy focuses on promoting democratic values, human rights and rule of law.

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