Effective team building is based on trust and loyalty. Through a system of exercises and tasks a group of individuals can be transformed into an effective team. Effective teams work more efficiently and have less internal conflict.

Topics

• discussion on what makes a successful team
• understanding the different styles of communication
• effective and emphatic listening
• clarification skills
• better communication
• dealing with difficult situations
• team building skills

Objectives

Enable all participants to understand group dynamics and how effective teams are built

Methodology

• Slide presentation
• exercises
• role play, simulation, serious play

Results

• upon completion participants should be able to
• understand forming, storming, norming and performing
• recognise the four behaviour styles
• listen effectively
• communicate better
• be able to provide sincere feedback