Savoir - vivre (online: virtual classroom)

Savoir vivre

The training is designed for individuals representing an institution in an unofficial way, as well as those who wish to gain the necessary knowledge of savoir-vivre for everyday work and social interaction.

September 23, 2021
3 hours


Ambassador Urszula Gacek
Polish Senator (2005-2007), Member of the European Parliament (2007-2011), HEAD OF THE OSCE/OGHIR ELECTION OBSERVATION MISSION TO THE USA (2021)
The training is designed for individuals representing institutions, as well as those who wish to gain the necessary knowledge of savoir-vivre for everyday work and social interactions.
A “show table” will facilitate solidifying the knowledge gained during the workshop.
The training is conducted in one day and takes place at the office of the European Academy of Diplomacy in the centre of Warsaw. The participants will receive schooling materials in electronic and paper form, as well as a certificate of completion.
  • Savoir vivre – meeting etiquette – greetings, rules, first impressions, auto-presentation;
  • Shaping personal image – dress code, calling cards;
  • Organization of a reception with a VIP;
  • Show buffet reception – organization, code of behaviour;
  • Netiquette – code of behaviour and the shaping of personal image online;
  • Savoir-vivre in telephone communications;
  • Cultural differences and savoir-vivre.

Open training: 3 hours

Price (including VAT): 55 EUR/250 PLN


Better together: The full program of the Diplomatic Skills Masterclass (DSM), besides the Savoir-vivre course, also consists of Public Speaking, Cultural differences, Etiquette & Diplomatic Protocol, Leadership & Team Management and Study visits.
Price (for the whole DSM program including the Cultural Differences course): 270 EUR (including VAT). For more information on the Diplomatic Skills Masterclass see:

European Academy of Diplomacy | EAD

The European Academy of Diplomacy (EAD) is the first non-governmental, non-for-profit diplomatic academy in Europe, with a mission of shaping, sharpening and inspiring a new generation of enlightened international leaders.
​Since its inception in 2004 and with over 9500 graduates from more than 120 countries, EAD offers the highest quality tailor-made programs at graduate, post-graduate and executive levels. Renowned for its teaching methods, international faculty and distinguished speakers, the EAD prepares diplomats, civil servants, political and social leaders, as well as representatives of businesses, academia and the non-governmental sector for the challenges of a globalizing and ever changing world. As partner of the Council of Europe and a member of the Network of Schools of Political Studies, the European Academy of Diplomacy focuses on promoting democratic values, human rights and rule of law.

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