The training is designed for those who maintain contact with representatives of other cultures by method of official meetings, negotiations and/or exchanging mail. The training, thanks to the lecturers’ knowledge and extensive experience, is a copious source of information on habits and customs in certain cultures. The training is aimed at eliminating communication barriers resulting from cultural differences.
The training is conducted in one day (9 hours). Its curriculum is prepared by highly-esteemed diplomats aware of the specifics of different cultures and is composed of four modules:
- The significance of cultural differences in international relations – differences in behavior, stereotypes, different work standards.
- Savoir-vivre in international environment – beliefs, rules, self-presentation in business environment.
- Cultural differences in negotiation styles and preparation for international negotiation – dimensions in cultural negotiations, influence of cultural variables on the negotiations, non-verbal communication.
- Conflict in the international milieu and ways to resolve it – types, styles of conflict resolution, interpersonal communication.