We invite you to work with the European Academy of Diplomacy team, to create a program curriculum that addresses the unique challenges and opportunities of your organization. Our custom programs, help our clients and their institutions to increase management capability by combining the science of business and performance management into specialized programs that enable executives to develop new knowledge, skills and attitudes. We offer customized trainings in the following fields:

The course is designed to empower young emerging corporate leaders, who need to understand key challenges of leadership, as they assume more responsibility for their companies’ future.  By focusing on three critical areas – personal leadership, organizational leadership, and empowering leadership – the course allows participants to synthesize the learning into a coherent personal leadership philosophy that will be a basis for self-improvement in the future and will help them to undertake new roles within the company.

Effective team building is based on trust and loyalty. Through a system of exercises and tasks a group of individuals can be transformed into an effective team. Effective teams work more efficiently and have less internal conflict.

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This course is designed to provide participants –mid-level management – with the most up-to-date skills in effective management of their teams. As studies show, one of the main reasons of team dissatisfaction with their leaders are their weak organizational capabilities and lack of proper communication, including giving feedback and recognition. The training will allow participants to better set priorities, delegate, motivate and develop individuals and teams by coaching them to become top performers and communicate objectives and goals.

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This course is a guide for mid- and senior-management to some of the most important ethical issues that arise in leadership situations. Ethical leadership is leadership that is directed by respect for ethical beliefs and values and for the dignity and rights of others. It is thus related to concepts such as trust, honesty, consideration, charisma and fairness. The course is designed to provide participants with much-needed space to reflect on personal and company values, principles and ethical dilemmas central to their day-to-day work, with the goal of improving their leadership skills and motivation.

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This 8-hour, intense course is designed to provide participants –mid-level management – with and introduction of effective leadership communication. As studies show, the top two primary reasons why team members dislike their boss are: poor communication and lack of recognition. The training will allow participants to better understand the communication process, the role of emotional intelligence in leading teams and will offer a set of exercises sharpening specific leadership skills such as providing feedback.

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The training is designed for those preparing for speaking in front of the camera and giving interviews. It is a basic compendium of information on how to work with the media, speak in front of the camera and on the radio and carry out effective interviews. The workshop consists of three parts: vocal pedagogy, working with the camera and cooperation with the media. The training provides its participants with the skills facilitating in overcoming stress, controlling the course of an interview, inflecting the voice in order to make it more reliable and convincing. The participants will also learn how to avoid many common mistakes. The training is addressed specifically to spokespersons and experts often requested to give an interview. The training includes practical exercises in radio stations and TV studios. Our lecturers are highly-esteemed journalists, theatrical actors and experts in the domain of media.

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This training is intended for individuals seeking expert knowledge of diplomatic protocol and savoir-vivre: public administration employees, private sector representatives, students planning careers in the Foreign Service and other individuals interested in diplomatic protocol. During the lectures and workshops participants are trained to be able to organize receptions, meetings and conferences  and learn the rules of oversea ceremonial organization as well. The program includes also etiquette elements: courtesies, savoir-vivre, beverages, dress code and etiquette of official correspondence.

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The training is designed for individuals representing an institution in an unofficial way, as well as those who wish to gain the necessary knowledge of savoir-vivre for everyday work and social interaction. A “show table” will facilitate solidifying the knowledge gained during the training.

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“It usually takes me more than three weeks to prepare a good impromptu speech”, Mark Twain once said. Today, we may not have that much time, as our world „spins much faster” than that of Twain and his contemporaries. One thing remains true however, if you want to sound natural, almost carefree and be perceived as someone who can deliver a good speech at almost any time, you need to be well-prepared. During the Public Speaking and Speech Writing training, we will dive into the qualities that make a speech memorable, or simply good. We will also dwell on how to prepare a speech in writing and not to forget that it is primarily an oral art. We will experiment with storytelling as a means of building rapport with the audience. As we meet to explore and learn, you will also have an opportunity to practice your speeches in “laboratory environment”. And finally, we will work on fear or stress that usually accompanies speakers and on beliefs that may hamper your full success.

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Intercultural communication is a one- or two-day training aimed at understanding the role of culture and its impact on functioning in multicultural environment and communication between workers or partners from different cultures. The workshop focuses attention on the challenges of multicultural crossroads at the workplace.

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Negotiation skills – Win win negotiation enabling long term cooperation. Topics: understanding the interests, priorities and end aims of all the parties involved; pre-negotiation preparation; bias and cultural differences; dealing with irrational and illogical people; effective listening and the need for clarification; making an exploratory offer; finding common ground; how to manage colleagues; knowing when to walk away.

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The aim of the course “International Multilateral Negotiation” is to present the participants with the knowledge on negotiation as a multi-party decision-making process. During the course the participants will be presented with the knowledge on key elements of negotiation (interests, BATNA, issues, criteria, propositions, commitments, relationships) as well as a tool for preparation for negotiation. Particular attention will be given to the process of coalition building and value creation in a multi-party negotiation. The participants will also have an opportunity to practice their negotiation skills in the simulation game that will be played during the second part of the course. The purpose of the game is to allow the participants to get experience as negotiators in a situation of a multi-party and multi-issue negotiation and to experiment with the knowledge acquired during the first part of the course. After the game a joint debriefing session is held, where the outcomes and experiences of the participants are discussed and feedback is given from the trainer.

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A program designed for diplomats seeking an advanced understanding of the sui generis nature of the European Union and its institutional setting.  The course is divided into three parts. It first provides a comprehensive overview of the history and institutional architecture of the European Union. Secondly it offers an overview of EU’s decision-making process. Lastly, it presents an overview of the European Union as a global actor in times of crisis, with a particular focus on EU-Russia relations, Eastern Partnership initiative and the impact of Brexit on the future of the project.

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https://diplomats.pl/course/european-union-crash-course/

A program designed for professionals seeking an advanced understanding of the sui generis nature of the European Union and its institutional setting.  The course is divided into three parts, all taking into account the changes brought about by the Lisbon Treaty. It first provides a comprehensive overview of the history and institutional architecture of the European Union. Secondly it offers an overview of EU’s decision-making process. Lastly, it allows the participants to practically implement the accumulated knowledge in a hand-on simulation of the proceedings of the Council of the European Union.

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The EU Decision-making Process course provides the participants with specific knowledge of the legislative inner-workings of the European Union. Based upon discussing the form in which EU institutions, such as the Council of the EU, the European Commission and the European Parliament, are involved decision-making and how the process itself has evaluated since the Lisbon Treaty of 2007, the program is designed for everyone willing to expand their knowledge of the domain either for professional or personal needs.

The course provides a comprehensive examination of the processes of European economic integration and a critical analysis of the EU policies in their broader political-economic context.

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You can also strengthen you team’s potential by enrolling a small group from your company to one of our open programs on leadership, management or specific soft skills. READ MORE

For more information on our customized programs please contact Natalia Czajkowska at: nczajkowska@diplomats.pl

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